At Bags by Balaj, your privacy matters to us. We want you to feel safe and confident while shopping with us, so here’s a simple breakdown of how we handle your information.
Personal Information
When you sign up, place an order, or subscribe to our updates, you may share details like your name, email, phone number, or address. Don’t worry — we only use this information to serve you better.
How We Use Your Information
We use your details to:
- Process and deliver your orders
- Share updates about new arrivals and special offers
- Make your shopping experience smoother and more personal
- We keep your data only as long as needed to provide our services or as required by law — after that, it’s safely deleted.
Sharing Information
We never sell your data. Sometimes, we may share your information with trusted partners (like delivery services or payment providers) to complete your orders. These partners are required to keep your details safe and private.
Your Rights
You’re always in control of your information. If you’d like to see what data we have, or if something needs to be corrected or removed, just let us know — we’re here to help.
Cookies
Our website uses cookies (small files saved on your device) to make your experience easier — like remembering your preferences or helping you stay logged in.
Permanent cookies: saved for up to 12 months.
Session cookies: disappear once you close your browser.
We don’t use cookies to store personal info or share with third parties.
Third-Party Cookies
We sometimes use tools like Google Analytics to understand how people use our site and improve your experience. These cookies may stay on your device for up to 24 months but never contain personal information.